What are Hedgerows Cattery opening times?

Hedgerows offers boarding for cats every day of the year, but we are closed for arrivals, collections and viewings on Bank Holidays and over the Christmas / New Year break. Our opening times are: Monday to Saturday: Mornings 10am to noon | Afternoons 4pm to 6pm Sunday: Mornings 10am to noon | Afternoons closed Appointments for viewings can be made by phone (01508 480304) and are available during our normal opening times.
Where is Hedgerows Cattery located?

Hedgerows Cattery is located just off the A146 Norwich to Loddon Road. From the A146 turn into Mill Road and continue for about half a mile until you see our sign on the right hand side of the road. Our address is: Mill Road, Alpington NR14 7PQ. You can find a map on our Enquiries page.
When can I drop off and collect my cat?

We operate two periods for drop off and collection each day except Sunday when we are open only in the morning. We are not open for drop off or collection on Bank Holidays or during the Christmas/New Year break. Our usual opening times are: Monday to Saturday - 10am to noon and 4pm to 6pm. Sunday - 10am to noon.
When will the Cat Taxi service be available?

Our Cat Taxi service will be available in early 2024. We are currently recruiting staff and in the process of working out the details. If you'd like to be part of the team at Hedgerows or want to be kept up to date with our Cat Taxi services, please let us know by dropping us an email at hedgerowscattery@btinternet.com
Which locations does the Cat Taxi service serve?

We are still working out the finer details of the locations we will cover with our Cat Taxi service. To keep updated, please email hedgerowscattery@btinternet.com
When will you offer the Cats at Home service

Our Cat at Home service will be available in early 2024. We are currently recruiting staff and in the process of working out the details. If you'd like to be part of the team at Hedgerows or want to be kept up to date with our Cats at Home service, please let us know by dropping us an email at hedgerowscattery@btinternet.com
Which locations will the Cats at Home service serve?

We are still working out the finer details of the locations we will serve with our Cats at Home service. To keep updated, please email hedgerowscattery@btinternet.com
What vaccination certificates should I bring?

We need to see vet's certificates against cat flu and feline enteritis on or before arrival. Proof may be emailed before check-in if that is more convenient.
What payment types do you accept?

We're able to accept all debit and credit cards, Apple Pay, Google Pay and cash. Unfortunately we don't accept cheques. ✓ Debit cards ✓ Credit cards ✓ Apple Pay ✓ Google Pay ✓ Cash ✗ Cheques
What is the cattery's insurance cover?

Our insurance covers vet's fees up to £1250 per cat per stay, subject to terms and conditions. Pre-existing medical conditions are not covered by our insurance policy and should be declared on your reservation request and confirmed on arrival. You are encouraged to obtain your own pet insurance before bringing your cat to Hedgerows Cattery, as by using our service you acknowledge and accept full responsibility for the payment or reimbursement of all veterinary fees and medical expenses arising during your cat’s stay that are not covered by our insurance policy.
Can I be added to a waiting list when you are fully booked?

Yes. We are pleased to add customers to our waiting list when we're fully booked. Please use our enquiry form to give us your contact details, the number of cats you'd like us to board and the dates that you're interested in. If we get a cancellation that might meet your needs, we'll be back in touch with you right away.

Find answers to popular questions about Hedgerows Cattery and Bespoke Cat Services here.

We've added answers to the questions that most people ask about Hedgerows Cattery here, but please feel free to contact us by phone, email or our contact form.